Privacy and Data Handling

What we collect

When you submit an enquiry form, we receive the details you enter: your name, telephone number, email address (if you provide one), the town or suburb, property type, approximate area, your project description and any optional timing you share.

When you contact us by WhatsApp or telephone, we receive the message and contact details you choose to send through those channels.

How we use it

We use your enquiry information only to respond to you, discuss your project and prepare a quotation. We do not sell your details, and we do not add you to a marketing list as a result of a service enquiry.

How enquiries are delivered

Email enquiries submitted through the forms on this site are delivered to our email inbox. WhatsApp enquiries open in your own WhatsApp application and are sent from your account; opening WhatsApp does not send a message on its own. You review and press send yourself.

Form and spam protection

Our forms include basic protection against automated submissions. Submitted content is validated before it is accepted. We record only the operational details needed to handle your enquiry.

Analytics

If analytics are enabled on this site, they are used to understand general interest in our services, such as how often contact options are clicked. We do not send names, telephone numbers, email addresses, message contents or prefilled WhatsApp messages to analytics. Any analytics that require consent will only run once consent is given.

How long we keep information

We keep enquiry information only as long as it is useful for responding to you and managing any resulting project. Retention arrangements are reviewed periodically.

Your choices

You can ask us what information we hold about your enquiry and ask us to correct or delete it. Contact us using the details on the contact page to make a request.

Contact

For any privacy question, contact Perfect Industrial Flooring by email or telephone using the details shown in the footer and on the contact page.